Category: blog

What steps should i take to prepare to sell my answering service business?

Selling a business, including an answering service, can be a complex and multifaceted process. Here’s a step-by-step guide to help you prepare for selling your answering service business: Business Valuation: Determine the value of your answering service business. Consider factors such as financial performance, customer base, contracts, assets, and growth potential. You may want to…Read more

What is Shaken / Stir?

“Shaken” and “Stir” are terms used in the context of telecommunications and call centers, specifically related to combating fraudulent and spam calls. They refer to a set of protocols and technologies designed to verify the authenticity of incoming calls and ensure that the caller’s identity is legitimate. SHAKEN (Signature-based Handling of Asserted information using toKENs):…Read more

Covid 19 Answering Service Relief

These are trying times for many of us in the answering service business. Increased call volumes and office closings coupled with staff shortages can stress any small business to the breaking point. If you are a Telephone Answering Service that has the capacity to help another answering service in need with *Shift Coverage *Technical Assistance…Read more

Ambs Call Center wins ATSI 2019 Award of Excellence

JACKSON, Mich. — Ambs Call Center [] is honored to accept the exclusive ATSI 2019 Award of Excellence [] for best answering service. This annual award is presented by the Association of TeleServices International [] (ATSI) an industry trade association for telephone answering service providers. Now a 16-time winner, Ambs Call Center earned the Sapphire…Read more

Answering Service Jobs

An answering service firm can provide a fun, challenging and rewarding working environment. With a variety of tasks and numerous roles, there is a range of answering jobs to suit all personalities. Whether you want to be on the receiving end of calls, assisting callers, supervising team members or training new employees, you’ll find your…Read more